Being diagnosed with dementia can come as a shock. It can be a worrying and upsetting time - not only for the sufferer, but for those close to them - and everyone affected needs a great deal of reassurance and support.

At Premier Care we know through experience that receiving quality care in the home, surrounded by precious memories and possessions, having the freedom to make choices and maintaining that daily routine, can significantly improve the quality of an individual’s life and overall wellbeing.

We are a professional provider of high quality services that enables people to stay safely and happily in their own home, maintaining independence and dignity.

Our expertly trained professional carers provide a range of tailored services in the home, everything from companionship, personal care, domestic support, cooking, lifestyle and social activities, through to the management of complex conditions, such as dementia including Alzheimer’s Disease and Parkinson’s.

Our Carers complete a specialist and comprehensive training programme.  We match customers and Carers to ensure personalities and interests are effectively aligned.

We work closely with the customer and their families to create an individually tailored support plan that meets the changing needs of all parties. Whether the requirement is for frequent visits to simply check that everything is OK, or for short or extended periods to give carers a much needed break, our services place the needs, wishes and aspirations of the customer at the heart of the care and support process.  We can arrange support at short notice, such as returning home from hospital or respite support for family.

For a free, no obligation assessment, contact your local branch and we can arrange for a care co-ordinator to visit you to discuss your requirements.

Most people want the choice of being able to die in their own home, in familiar surroundings and with their loved ones around them.  However, few people have the opportunity to do so as many families and friends do not have the experience of caring for someone who is dying and the thought of doing so can be frightening.

Premier Care believes that every individual who uses Mental Health services has the right to receive safe, sound and supportive provision. All service users are actively involved in contributing to their assessment and formulating their care plan. Our intention is that, by increasing the range of choices services users make, they will be able to:

  • Live a normal life as far as possible within the community
  • Feel included in the community they are part of
  • Feel valued and not be stigmatised or discriminated against

Our highly skilled, dedicated team of staff provide support in a variety of identified ways and are committed to promoting the independence and sustaining social contact for each and every service user.

Premier Care believes that every individual has the potential to achieve a dignified, productive and meaningful life.

We positively promote the contributions made by the customer when developing their outcome based, person centred support plan.   

Our flexible care packages enable the customer to feel part of the community they live in and access amenities the community offers. For example:

  • Cultural and faith facilities such as places of worship & community centres
  • Educational facilities such as schools & colleges
  • Work placements
  • Social events and community activities such as going to the cinema, bowling, attending local fairs etc

Our dedicated team of staff understand how important it is for all people to have choices, respect, freedom and dignity and as such, are on hand to assist with daily living activities when needed.  This helps to maintain the customer’s well-being and promote a sense of belonging.

Premier Care prides itself in being able to offer individually tailored care packages to meet your needs. We offer a professional, reliable and flexible service whilst respecting the privacy, dignity, independence and choice of our customers. The quality of service provision is central to our business and is measured at every stage by communicating with you the customer and by ongoing effective supervision of our staff.

Some of the services we can provide include:

  • Help with your personal hygiene routine such as assistance with getting up, going to bed, washing, bathing, toileting etc.
  • Help with your household duties such as laundry, dusting etc.
  • Assistance with meal preparation
  • Assistance on your return to home from hospital
  • Extra care during or following a period of illness
  • Shopping or escorting you on shopping trips
  • Respite breaks for families and carers
  • Assistance with your rehabilitation following an operation or illness
  • Companionship and escorting on leisure activities
  • 24 hour live-in services available

Premier Care is able to assist a variety of customer groups such as older people, people with a mental health disability and people with a learning disability.

The two staff who attend my mother are a credit to the company. She looks cared for and generally the whole situation is much better. I cannot thank Premier Care enough.

Jill (daughter of service user)

...Over the last 3 years our carer has supported us both on this journey. her dedication, her person centred approach and the fact that everyday she went the extra mile without question has given my Mum an extra 3 years in her home that without her I truly believe we would not have achieved alone.

P.H.- Runcorn